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44px;align-items:center;gap:8px}.support-dialog__header>button,.support-topbar__back,.support-topbar__more{width:44px;height:44px;padding:0;border:0;border-radius:50%;background:transparent;color:#4b5565;display:inline-grid;place-items:center;font:inherit;cursor:pointer}.support-dialog__header>button:hover:where(html[data-kasvara-hover=true] *),.support-topbar__back:hover:where(html[data-kasvara-hover=true] *),.support-topbar__more:hover:where(html[data-kasvara-hover=true] *){background:var(--kv-surface-subtle);color:var(--support-ink)}.support-topbar__back svg,.support-topbar__more svg{width:22px;height:22px;stroke-width:2}.support-service-avatar{width:42px;height:42px;flex:0 0 auto;border:1px solid var(--kv-line-strong);border-radius:50%;background:var(--kv-surface-subtle);display:block;overflow:hidden}.support-service-avatar img{width:100%;height:100%;display:block;object-fit:contain;object-position:center}.support-service-avatar--compact{width:30px;height:30px;margin-top:16px;border-radius:50%}.support-topbar__identity{min-width:0}.support-topbar__identity h1{margin:0;color:var(--support-ink);display:flex;align-items:center;gap:5px;font-size:16px;font-weight:700;line-height:1.2;letter-spacing:-.015em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-topbar__identity small{margin-top:2px;color:#697586;display:block;font-size:11px;font-weight:500;line-height:1.2}.support-offline{min-height:36px;padding:7px 14px;flex:0 0 auto;border-bottom:1px solid #f0cf7d;background:#fff8e6;color:#805a13;display:flex;align-items:center;justify-content:center;gap:7px;font-size:11px;line-height:1.35}.support-offline svg{width:16px;height:16px;flex:0 0 auto}.support-body{width:min(100%,900px);margin:0 auto;border-inline:1px solid var(--support-line)}.support-body,.support-conversation{min-height:0;flex:1 1 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strong{color:var(--kv-text);font-weight:700}.support-welcome__context button{min-height:44px;margin-right:-5px;padding:0 5px;border:0;background:transparent;color:var(--support-blue-dark);font:inherit;font-size:11px;font-weight:700;cursor:pointer}.support-welcome__context button:hover:where(html[data-kasvara-hover=true] *){color:var(--support-blue);text-decoration:underline;text-underline-offset:3px}.support-welcome__questions{border-top:1px solid var(--kv-line-strong);display:grid}.support-welcome__questions button{width:100%;min-height:54px;padding:8px 2px;border:0;border-bottom:1px solid var(--kv-line-strong);border-radius:0;background:transparent;color:#2e3440;display:grid;grid-template-columns:minmax(0,1fr) 18px;align-items:center;gap:10px;font:inherit;font-size:13px;font-weight:500;line-height:1.35;text-align:left;cursor:pointer}.support-welcome__questions button:hover:where(html[data-kasvara-hover=true] *){background:var(--kv-surface-subtle);color:var(--kv-action-hover)}.support-welcome__questions button:disabled{cursor:wait;opacity:.58}.support-welcome__questions svg{width:17px;height:17px;color:#697586}.support-welcome__all{min-height:46px;margin-top:14px;padding:0 4px;border:0;background:transparent;color:var(--support-blue-dark);display:inline-flex;align-items:center;gap:8px;font:inherit;font-size:12px;font-weight:750;cursor:pointer}.support-welcome__all:hover:where(html[data-kasvara-hover=true] *){color:var(--support-blue);text-decoration:underline;text-underline-offset:3px}.support-welcome__all svg{width:17px;height:17px}.support-message{width:min(100%,680px);margin:0 auto 18px;display:flex;align-items:flex-end;gap:8px}.support-message--assistant{align-items:flex-start}.support-message--user{justify-content:flex-end}.support-message__content{min-width:0;max-width:min(84%,565px)}.support-message--user .support-message__content{max-width:min(78%,500px)}.support-message__author{margin:0 0 4px 3px;color:var(--kv-muted);display:block;font-size:10px;font-weight:650;line-height:1.2}.support-message__bubble{padding:12px 14px;border:1px solid #e0e4ea;border-radius:5px 14px 14px 14px;background:white;color:var(--support-text)}.support-message--user .support-message__bubble{border-color:var(--kv-selected-border);border-radius:14px 14px 5px 14px;background:var(--kv-selected);color:var(--kv-ink)}.support-message__bubble p{margin:0;font-size:14px;line-height:1.58;white-space:pre-wrap;overflow-wrap:anywhere}.support-message__bubble p+p{margin-top:10px}.support-message__actions{margin-top:7px;display:flex;flex-wrap:wrap;gap:6px}.support-message__actions a,.support-message__actions button{min-height:44px;padding:0 11px;border:1px solid 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*):before{background:var(--support-blue-dark)}.support-composer__send:disabled{color:#aab2bf;cursor:not-allowed}.support-composer__send:disabled:before{background:var(--kv-surface-subtle)}.support-composer__send svg{width:20px;height:20px;position:relative;z-index:1}.support-message__choices{margin-top:12px;display:flex;flex-wrap:wrap;gap:8px}.support-message__choices button{min-height:44px;max-width:100%;padding:10px 12px;border:1px solid var(--kv-line-strong);border-radius:var(--kv-radius-control);background:var(--kv-surface);color:var(--kv-action);font:inherit;font-size:14px;text-align:left;overflow-wrap:anywhere;cursor:pointer}.support-status-check{color:var(--kv-text);font-size:15px;line-height:1.55;overflow-wrap:anywhere}.support-status-check__header h2{margin:0;color:var(--kv-ink);font-size:18px;line-height:1.4}.support-status-check__form{display:grid;gap:12px;margin-block:20px}.support-status-check__field{display:grid;gap:8px}.support-status-check__field label{font-weight:600}.support-status-check__field input{width:100%;min-width:0;min-height:48px;padding:10px 12px;border:1px solid var(--kv-line-strong);border-radius:var(--kv-radius-control);background:white;color:var(--kv-ink);font:inherit;font-size:16px}.support-status-check__checked,.support-status-check__field small,.support-status-check__reference{color:var(--kv-muted);font-size:13px}.support-status-check a,.support-status-check button{min-height:44px;padding:10px 12px;border:1px solid var(--kv-line-strong);border-radius:var(--kv-radius-control);background:white;color:var(--kv-action);display:inline-flex;align-items:center;font:inherit;font-weight:600;cursor:pointer;text-decoration:none}.support-status-check button:disabled{opacity:.55;cursor:wait}.support-status-check__form>button{justify-content:center;border-color:var(--kv-action);background:var(--kv-action);color:white}.support-status-check__notice,.support-status-check__result{margin-block:16px;padding-block:12px;border-block:1px solid var(--kv-line)}.support-status-check__list{padding:0;margin:16px 0;list-style:none}.support-status-check__list li{padding-block:16px;border-top:1px solid var(--kv-line)}.support-status-check__list h3,.support-status-check__result h3{margin:0 0 6px;color:var(--kv-ink);font-size:16px;line-height:1.45}.support-status-check__list strong{display:block;margin-top:6px}.support-status-check__list p{margin:6px 0 0}.support-status-check__error{color:var(--kv-danger,#b42318)}.support-status-check__help{margin-top:8px}.support-message__choices button:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *),.support-status-check :is(button,a,input):focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *){outline:2px solid var(--kv-action);outline-offset:3px}.support-jump-latest{position:absolute;z-index:4;right:14px;bottom:calc(var(--support-composer-height, 70px) + 9px);min-height:36px;padding:0 11px;border:1px solid var(--kv-line-strong);border-radius:var(--kv-radius-control);background:rgba(255,255,255,.97);box-shadow:0 5px 18px rgba(var(--kv-neutral-rgb),.11);color:var(--kv-action);display:inline-flex;align-items:center;gap:6px;font:inherit;font-size:10px;font-weight:700}.support-jump-latest svg{width:15px;height:15px}.support-icon--whatsapp{color:#1fa855!important}@media (max-width:768px){.support-jump-latest{min-height:48px;padding-inline:14px}}.support-dialog-layer{position:fixed;inset:0;padding:24px;background:rgba(var(--kv-neutral-rgb),.46);display:flex;align-items:center;justify-content:center;z-index:120;backdrop-filter:blur(3px)}.support-dialog{width:min(100%,620px);max-height:min(88dvh,820px);border:1px solid #d9dee6;border-radius:var(--kv-radius-panel);background:white;box-shadow:var(--kv-panel-shadow);display:flex;flex-direction:column;overflow:hidden}.support-dialog--topics{width:min(100%,760px)}.support-dialog--ticket{width:min(100%,700px)}.support-dialog--clear{width:min(100%,420px)}.support-dialog__header{min-height:68px;padding:10px 12px 10px 18px;border-bottom:1px solid 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button{width:100%;min-height:48px;padding:8px 10px;border:1px solid transparent;border-radius:var(--kv-radius-item);background:transparent;color:#455267;display:grid;grid-template-columns:minmax(0,1fr) 16px;align-items:center;gap:7px;font:inherit;text-align:left;cursor:pointer}.support-topics__groups button:hover:where(html[data-kasvara-hover=true] *),.support-topics__questions button:hover:where(html[data-kasvara-hover=true] *){background:var(--kv-surface-subtle)}.support-topics__groups button.is-active{border-color:var(--kv-selected-border);background:var(--kv-selected);color:var(--support-blue-dark)}.support-topics__groups button span{min-width:0;display:grid;gap:2px}.support-topics__groups button b{font-size:11px}.support-topics__groups button small{color:#758196;font-size:9px;line-height:1.3}.support-topics__groups button svg,.support-topics__questions button svg{width:15px;height:15px;color:#8a96a7}.support-topics__questions{padding-top:12px;border-top:1px solid 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p{margin:0;color:var(--support-muted);font-size:12px;line-height:1.5}.support-options__back{min-height:44px;width:fit-content;margin-left:-6px;padding:0 6px;border:0;background:transparent;color:var(--support-blue-dark);display:inline-flex;align-items:center;gap:7px;font:inherit;font-size:11px;font-weight:750;cursor:pointer}.support-options__back svg{width:17px;height:17px}.support-options__list{border:1px solid var(--kv-line-strong);border-radius:var(--kv-radius-card);background:var(--kv-surface);display:grid;overflow:hidden}.support-options__list>a,.support-options__list>button{min-height:68px;padding:10px 13px;border:0;border-bottom:1px solid var(--kv-line);background:var(--kv-surface);color:var(--support-text);display:grid;grid-template-columns:38px minmax(0,1fr) 18px;align-items:center;gap:11px;font:inherit;text-align:left;text-decoration:none;cursor:pointer}.support-options__list>:last-child{border-bottom:0}.support-options__list>a:hover:where(html[data-kasvara-hover=true] *),.support-options__list>button:hover:where(html[data-kasvara-hover=true] *){background:var(--kv-surface-subtle)}.support-options__list>:is(a,button)>span:nth-child(2){min-width:0;display:grid;gap:2px}.support-options__list strong{color:var(--support-ink);font-size:12px;line-height:1.35}.support-options__list small{color:var(--support-muted);font-size:10px;line-height:1.4;overflow-wrap:anywhere}.support-options__list>:is(a,button)>svg{width:16px;height:16px;color:var(--kv-muted)}.support-options__icon{width:38px;height:38px;border-radius:11px;background:var(--kv-surface-subtle);color:var(--support-blue);display:grid;place-items:center}.support-options__icon svg{width:19px;height:19px}.support-options__icon--primary{background:var(--support-blue);color:var(--kv-surface)}.support-options__icon--whatsapp{background:#ebfaef;color:#1fa855}.support-options__danger strong{color:var(--kv-danger)}.support-options__danger .support-options__icon{background:#fff1f2;color:var(--kv-danger)}.support-options__notice{margin:0;padding:11px 12px;border:1px solid var(--kv-line);border-radius:var(--kv-radius-item);background:var(--kv-surface-subtle);color:var(--kv-muted);display:flex;align-items:flex-start;gap:8px;font-size:10px;line-height:1.5}.support-options__notice svg{width:16px;height:16px;flex:0 0 auto;color:var(--support-blue)}.support-ticket{display:grid;gap:13px}.support-ticket__intro,.support-ticket__offline{margin:0;padding:10px 11px;border-radius:var(--kv-radius-item);display:flex;align-items:flex-start;gap:8px;font-size:12px;line-height:1.5}.support-ticket__intro{background:var(--kv-surface-subtle);color:var(--kv-action)}.support-ticket__offline{border:1px solid #f0cf7d;background:#fff9e8;color:#7a591b}.support-ticket__intro svg,.support-ticket__offline svg{width:18px;height:18px;flex:0 0 auto}.support-ticket__intro p{margin:0}.support-ticket form{display:grid;gap:12px}.support-ticket form>label{display:grid;gap:6px}.support-ticket label>span{color:var(--support-text);font-size:12px;font-weight:700}.support-ticket input:not([type=checkbox]),.support-ticket select,.support-ticket textarea{width:100%;border:1px solid var(--kv-control-border);border-radius:var(--kv-radius-field);background:var(--kv-control-surface);color:var(--support-ink);font:inherit;font-size:16px}.support-ticket input:not([type=checkbox]),.support-ticket select{min-height:48px;padding:0 12px}.support-ticket textarea{min-height:132px;padding:11px 12px;resize:vertical}.support-ticket label>small{color:var(--support-muted);font-size:10px;text-align:right}.support-honeypot{position:absolute!important;left:-10000px;width:1px;height:1px;overflow:hidden}.support-consent{grid-template-columns:20px minmax(0,1fr);align-items:start;gap:9px!important}.support-consent input{margin-top:2px}.support-consent span{font-weight:400!important;line-height:1.5}.support-consent a{color:var(--support-blue-dark);text-decoration:underline}.support-error{margin:0;padding:10px 11px;border-radius:var(--kv-radius-item);background:#fff1f2;color:var(--kv-danger);display:flex;gap:8px;font-size:12px}.support-error svg{width:18px;height:18px;flex:0 0 auto}.support-clear-confirm{padding:10px 4px 2px;text-align:center}.support-clear-confirm>svg{width:40px;height:40px;padding:9px;border-radius:12px;background:#fff1f2;color:var(--kv-danger)}.support-clear-confirm>p{margin:12px 0 18px;color:var(--support-muted);font-size:13px;line-height:1.55}.support-clear-confirm>div{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.support-clear-confirm button{min-height:46px;border:1px solid var(--kv-line-strong);border-radius:var(--kv-radius-control);background:var(--kv-control-surface);color:var(--kv-text);font:inherit;font-size:12px;font-weight:700;cursor:pointer;box-shadow:var(--kv-control-shadow)}.support-clear-confirm button.is-danger{border-color:#e11d48;background:#e11d48;color:white}.support-dialog:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]),.support-page a:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]),.support-page button:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]),.support-page input:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]),.support-page select:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]),.support-page textarea:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]){outline:var(--kv-focus-width) solid var(--kv-focus);outline-offset:2px}.support-page .support-composer textarea:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *):not([data-kv-input]){outline:0;outline-offset:0}.support-page.is-keyboard-open .support-conversation__log{padding-bottom:16px}.support-page.is-keyboard-open .support-composer{padding-bottom:6px}@media (max-width:767px){.support-page{background:#f4f5f7}.support-topbar__inner{width:100%;height:68px;padding-inline:12px}.support-body{width:100%;border:0}.support-conversation__log{padding:16px 14px 24px}.support-welcome{padding:16px 2px 20px}.support-welcome h2{font-size:18px}.support-welcome__intro{font-size:12px}.support-welcome__questions button{min-height:48px;padding-inline:11px;font-size:13px}.support-message{margin-bottom:14px;gap:7px}.support-message__content{max-width:86%}.support-message--user .support-message__content{max-width:82%}.support-message__bubble{padding:10px 11px}.support-message__bubble p{font-size:13px}.support-composer{padding-inline:9px}.support-dialog-layer{padding:0;align-items:flex-end;backdrop-filter:blur(2px)}.support-dialog{width:100%;max-height:92dvh;border-inline:0;border-bottom:0;border-radius:var(--kv-radius-panel) var(--kv-radius-panel) 0 0}.support-dialog--ticket{height:100dvh;max-height:100dvh;border-top:0;border-radius:0}.support-dialog--clear{width:100%;max-height:72dvh}.support-dialog__body{padding:14px 12px max(15px,env(safe-area-inset-bottom))}.support-topics--dialog{grid-template-columns:1fr}.support-topics--dialog .support-topics__role{grid-column:auto;grid-template-columns:1fr}.support-topics--dialog .support-topics__questions{padding-top:12px;border-top:1px solid #e5e7eb}.support-ticket textarea{min-height:120px}}@media (max-width:370px){.support-topbar__inner{gap:5px;padding-inline:8px}.support-topbar__identity h1{font-size:16px}.support-conversation__log{padding-inline:10px}.support-welcome{padding:14px}.support-welcome h2{font-size:17px}.support-welcome__context{gap:6px}.support-welcome__context button{font-size:10px}.support-message__content{max-width:88%}.support-composer{padding-inline:7px}}@media (prefers-reduced-motion:reduce){.support-dialog-layer *,.support-page *{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.support-guidance-source{margin:8px 0 0;font-size:12px;line-height:1.6;color:var(--kv-muted,#61756c)}.support-guidance-source>summary{min-height:44px;display:flex;align-items:center;cursor:pointer;color:var(--kv-action,#247465);list-style:revert}.support-guidance-source[open]>summary{margin-bottom:3px}.support-guidance-source>span{display:block;padding:3px 0;overflow-wrap:anywhere}.support-guidance-source>summary:focus-visible:where(:not(a,button,[role=button],summary,input[type=checkbox],input[type=radio],input[type=button],input[type=submit],input[type=reset]),html[data-input-modality=keyboard] *){outline:2px solid var(--kv-action,#247465);outline-offset:3px;border-radius:6px}.support-ai-progress{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:0 4px 8px;color:var(--kv-muted,#61756c);font-size:12px;line-height:1.5}.support-ai-progress>button{min-height:44px;padding:6px 0;color:var(--kv-action,#247465);border:0;background:none;font:inherit;font-size:13px;cursor:pointer}